Last updated: 24/02/2026
TreeTac is committed to protecting the privacy of users who visit our website and interact with our services.
This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website.
By using this website, you agree to the terms of this Privacy Policy.
For privacy-related inquiries, you may contact us at office@treetac.com.
1. Information We Collect
You may browse the TreeTac website without providing personal information.
When submitting an inquiry or technical support request, we may collect:
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Full name
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Company name
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Country
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Email address
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Phone number
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Any additional information you choose to provide
For technical support requests, we may also collect information regarding the equipment involved and a description of the issue in order to review the case in advance and provide efficient assistance.
We may automatically collect limited technical data such as IP address, browser type, device type, and access time for security and system monitoring purposes.
2. How We Use the Information
The information collected is used exclusively to:
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Respond to inquiries
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Provide technical support
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Review and prepare solutions before contacting you
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Maintain secure and reliable website operations
Form submissions are stored within the website system and are sent directly to TreeTac’s internal email system.
TreeTac does not operate a newsletter and does not use this website for marketing email campaigns.
We do not sell, rent, or trade personal information.
3. Data Storage and Security
Form data is stored within the WordPress and Elementor system.
The website is hosted on a secured VPS server provided by uPress.
We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure.
Access to submitted information is limited to authorized personnel only.
4. Spam Protection and Security
To prevent automated or malicious submissions, we use security and anti-spam services including Akismet and Google reCAPTCHA.
Submitted data may be processed by these systems solely for spam detection and protection purposes.
5. Sharing Information
Personal information may be shared only when necessary for:
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Website hosting and infrastructure
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Security and spam prevention services
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Technical website maintenance
Service providers process data on our behalf and are required to maintain appropriate confidentiality standards.
Information may also be disclosed if required by law.
6. International Processing
Depending on infrastructure providers, data may be processed on servers located outside your country of residence.
We work with reputable providers that maintain recognized security standards.
7. Data Retention
Inquiry and lead information is retained within our internal systems without a predefined retention period.
Data is kept for legitimate business purposes including responding to requests, providing support, maintaining service records, and complying with legal obligations.
8. Your Rights
Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us at office@treetac.com.
9. External Links
Our website may contain links to third-party websites. TreeTac is not responsible for the privacy practices of external sites.
10. Updates
We may update this Privacy Policy from time to time. The revised version will be published on this page.