Service Request & Fault Reporting

Service Request, Fault Reporting

Important Note: Batteries are not covered under warranty!

To schedule complimentary maintenance training, request annual warranty servicing, or order consumables, please contact us at office@treetac.com.

Institution / Unit Name:

Contact Person for Coordination

Mobile Phone

Email Address

Batteries are not covered under warranty.

Simulator Model

TOMMankin K9 Environmental Simulation Other

Serial Number (S/N)

Fluid System:

Audio / System:

Body and frame:

Respiratory System:

Communication Issues:

When and how did the issue begin?

Description of the malfunction:

Is there any signal, audible or visual on the simulator or tablet?

More information:

Please upload clear images of the fault and the affected area to help our technical team assess the issue accurately.

Attach Images:

sumables (silicone components, artificial blood, spare parts) ordering:

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